Case Study
Cheshire County Council

Our contracts manager received an urgent call to a power failure at 4.00pm in the afternoon. The call was to the Data Centre at County hall, in Chester. He drove to site assessed the system ascertained the fault to be caused by a contactor failing and burning out, He then located a replacement contactor coil from Queens ferry approximately 30minutes drive, check the part drove back to site and replaced the coil. The system was tested along with the generator so as to obtain a fully operational system by 6.30pm the same day. Please see the note of thanks from A Cheshire County Council Representative:

Please see the note of thanks from A Cheshire County Council Representative:

A note of thanks to all concerned for the way you all pulled together to provide a successful outcome to the power outage yesterday.

Particular thanks to Nick for securing the vital part with only 9 minutes to collect, and Jimmy for sorting your junk boxes to find a delay timer.

Without you help Cheshire County Council would not have the luxury of a fully operational data centre to-day.

Many thanks,
Norman Cassata.I.Eng.M.I.E.T.
Operations Manager.
County Property Management Service